Archive for September, 2005
I could write a book.
I probably will.
I can’t wait for the chance to start thinking about some of the PR lessons I’ve culled along the way with Katrina.
Bottom line — we’ve stayed a step ahead, managed public/client expectations, and steered clear of negative publicity through good monitoring, good relationships, and good service.
And support the American Red Cross.
When I get a moment to reflect on what I’ve learned (including a lesson about ambush interviews) I’ll post. (Someone ask me about our innovative use of e-mail?)
Howsabout a word of encouragement I can pass along to the Red Cross volunteers?